Affiliate disclosure: Wiser Landlord may earn a commission if you use some links in this article, at no extra cost to you. My opinions are based on my own experience using Hemlane.
Quick Take
I currently use Hemlane across all of my rental properties. I originally signed up primarily for rent collection and maintenance coordination, but I have since started using it for rental advertising, prospective-tenant communication, showing coordination, and leasing support.
For me, the biggest benefit is having fewer rental-management tasks that I must personally track. That started as helpful support when I was traveling, but now that I live in a different state than most of my rentals, Hemlane has become much more valuable. However, it has not eliminated my involvement completely. Hemlane also lets landlords choose how much maintenance activity they want to be notified about, and because I prefer more visibility, I sometimes step into workflows I could probably let run without me.
I would consider Hemlane for either one rental or several. The real question is whether the time and mental energy it saves are worth the cost for your situation.
My short version: Hemlane has been most useful for rent collection, reporting, and maintenance coordination, but I still stay involved when owner judgment matters.
Who Hemlane Is For
Hemlane may be a good fit for:
- New landlords who want more structure than spreadsheets, emails, and text messages.
- Owners who want rent collection, maintenance requests, leasing tasks, and financial records organized in one system.
- Remote landlords who cannot easily visit their rental property.
- Owners managing multiple properties or maintenance issues at the same time.
- Landlords who want more support than basic DIY software provides but do not want to hire a traditional full-service property manager.
Who Should Probably Skip It
Hemlane may be more than you need if:
- You have one nearby rental with reliable tenants and very few maintenance requests.
- You are comfortable communicating directly with tenants and coordinating your own contractors.
- You only need a basic way to collect rent.
- Keeping the monthly cost as low as possible is more important than reducing your personal involvement.
Software also does not replace owner judgment. You still need to establish screening standards, understand local requirements, monitor important decisions, and make sure third parties follow your instructions.
What Hemlane Does
Hemlane is landlord software built around the main rental-management workflow. Its services include rental advertising, communication with prospective tenants, showing coordination, applications and leasing support, rent collection, expense tracking, and maintenance coordination. It occupies a space between basic DIY software and traditional full-service property management. If you are still comparing whether landlord software makes sense at all, see my guide on whether property management software is worth it.
I initially began using Hemlane for rent collection and maintenance coordination. Maintenance was the bigger reason. I wanted tenants to have someone to contact when a toilet started leaking or another problem occurred instead of every request coming directly to me, especially at night or while I was traveling.
More recently, I have used Hemlane for advertising vacancies, communicating with prospective tenants, coordinating showings, and accessing its network of leasing agents to assist with the tenant-turnover process. My experience with those leasing and advertising services is more limited because I only began using them within approximately the last year.
Hemlane’s dashboard gives a quick view of leasing, occupancy, maintenance requests, and financial activity across rentals.
Where Hemlane Has Helped Me
Rent Collection and Financial Records
Hemlane gives me a consistent way to request and track rent payments. Tenants receive recurring rent reminders, so I do not have to remember to send requests or personally remind someone every month.
Knock on wood, I have never had a tenant submit a late rent payment while using the system. I cannot prove that the automated reminders are the reason, but having a recurring process certainly reduces the chance that either the tenant or I forgets something.
I also use Hemlane to track rental income and property expenses. At the end of the year, I can run reports and give the relevant information to my accountant. That has made tax preparation much less scattered than trying to reconstruct everything from bank transactions, emails, and separate spreadsheets.
Hemlane’s reports area includes cash flow, income statement, owner statement, rent roll, Schedule E, tenant ledger, and other reports that can reduce tax-season spreadsheet work.
Maintenance Coordination
Maintenance coordination has been the most valuable part of Hemlane for me. It becomes especially useful when several things are happening across different properties.
On one occasion, I was out of town while one property had a leaking toilet and another had an ant problem. Hemlane helped coordinate the repair and pest-control responses without requiring me to manage every conversation between the tenants and service providers.
In my experience, Hemlane’s communication with tenants has generally been prompt. That matters because tenants want to know that someone has received their request, even when the repair itself cannot happen immediately. It also means I do not have to serve as the intermediary for every update.
Notice the communication flow and responsiveness for this garbage disposal issue. Hemlane helped keep the repair conversation moving without requiring every message to go directly through me.
The platform does not make maintenance disappear, but it reduces the number of details I must hold in my head at once.
Where Hemlane Has Frustrated Me
Maintenance Notifications Can Pull Me Back Into the Workflow
One thing I have learned is that Hemlane gives owners choices about how much maintenance activity they want to see. I prefer more visibility and control, so I have chosen to receive more notifications than a more hands-off landlord might want.
That visibility can be useful, but it also means I sometimes see how a repair coordinator is handling an issue and decide I would prefer a different approach. In those moments, I can become more involved than I probably need to be. That is partly a tradeoff I have chosen, not simply Hemlane forcing me into every maintenance conversation.
I have also been contacted a couple of times about decisions that seemed below my stated approval threshold. I view those as isolated occurrences rather than a major recurring problem, but they are a reminder that owner instructions and approval settings still need occasional monitoring.
A maintenance coordinator can reduce a landlord’s involvement, but it may not eliminate it. Repair coordinators may still need clarification, and owners should monitor whether their instructions and approval thresholds are being applied consistently.
Remote rentals, multiple units, frequent travel, or landlords who want maintenance and rent workflows organized in one place.
One nearby rental with reliable tenants, few repair calls, and a landlord who prefers to handle every detail directly.
Is Hemlane Worth It for One Rental?
I would consider Hemlane for a landlord with one property, but the answer depends on what you value.
If your rental is nearby, your tenants pay reliably, and you are comfortable handling maintenance calls yourself, you may not need this much support. A simpler and less expensive system could be enough.
However, one rental does not necessarily mean very little work. A demanding tenant, recurring maintenance problems, frequent travel, or an out-of-state property can consume significant time. A landlord may also start a lease planning to manage everything personally and later discover that the tenant or property requires much more attention than expected.
The decision ultimately comes down to how valuable your time is, how involved you want to be, and how much friction the property creates.
What About Multiple Rentals?
The value becomes easier to see with multiple properties. Rent records, expenses, maintenance requests, tenant messages, and leasing tasks multiply quickly. That is when having one organized system and another point of contact for tenants can make a meaningful difference.
Hemlane has helped me feel less scattered, particularly at tax time and when several issues are happening simultaneously. I still pay attention to what is going on, but I do not have to personally manage every reminder, update, and service-provider conversation.
Pricing and Plans
Hemlane’s pricing and plan details can change, so verify the current features and costs directly with the company before deciding.
See Hemlane’s current pricing and plans
If you want to look at the product more broadly, you can also learn more about Hemlane.
When comparing the cost, do not look only at the number of rental units you own. Consider how often you travel, how far away the properties are, how much maintenance coordination you currently perform, and what an hour of your time is worth.
Bottom Line
I continue to use Hemlane across all of my rental properties because the rent tracking, financial reporting, tenant communication, and maintenance coordination reduce the amount of day-to-day management I must personally handle.
It is not completely hands-off. Repair coordinators may still ask for owner input, and third-party leasing or showing support can introduce communication problems. Those limitations have frustrated me at times, but they have not outweighed the overall value for my situation.
For more landlord software coverage, visit the Tools and Reviews page. For a landlord with one straightforward property located nearby, Hemlane may be more service than necessary. For someone with multiple properties, remote rentals, frequent travel, or a strong desire to avoid coordinating every maintenance request personally, it is worth considering.
If you want to see whether it fits your rental setup, you can learn more about Hemlane here.